Lodestone Banking has completed over 75 consulting engagements for 55+ financial institutions ranging from $200 million to over $35 billion in assets.
Renasant Bank engaged Lodestone Banking to conduct an 8-week onsite forensic revenue analysis. At the end of the engagement Lodestone presented recommendations that significantly exceeded the $1 million guarantee. In addition to the additional revenue, Lodestone was able to help us better understand how we are set up on our core banking systems and how small system changes can correct erroneous settings and produce additional revenue without the need for extensive programming. Our Deposit Operations Manager said it best: 'They actually did what they said they would do.'
Renasant Bank — $4+ Billion in Assets — Tupelo, MS
Jim Gray, Senior Executive Vice President & Chief Revenue Officer
A little over 5 years ago, American Chartered Bank hired Lodestone to identify and implement income enhancing and cost reduction opportunities. Since the implementation of your recommendations, the bank has realized incremental revenue of $2.5 million dollars annually. Over the past 5 years, well over $12 million dollars of incremental revenue can be attributed to your recommendations. The level of service you provided far exceeded any other consulting firm we have ever had at the bank.
American Chartered Bank — Schaumburg, IL
Mark Lau, 2nd VP Finance
Lodestone provides the ability to uncover and deliver earnings across an organization that would otherwise be lost. Lodestone examines detailed system parameters and traces transactions from the point of initiation through to the general ledger. This level of analysis also provides control assurances from a Sarbanes Oxley perspective.
Community Bank System — DeWitt, NY — $4.7 Billion in Assets
Mark Tryniski, President & CEO
I was intrigued by their promise to find $1mm of revenue enhancements, and the fact that they were not going to focus on operating expenses or simply raise existing fees. I am pleased to report that they did indeed identify opportunities we agreed with that would increase Partners' fee income by over $1mm a year (conservatively). The feedback I received from our managers who worked directly with Shahin and the rest of the Lodestone team was that they were sensitive to employee time, were friendly and easy to work with, and were very knowledgeable in all aspects of the areas they examined.
Partners Trust & Superior Bank — $3 Billion in Assets Each
Steven Covert, Senior Executive Vice President & COO, Partners Trust
I considered Shahin Clark's commercial banking knowledge extensive. The recommendations in the commercial area alone added $2 million to our institution's annual income. We selected Lodestone for many reasons including personalized treatment, experience, willingness to work on a commission basis, and recommendations from other institutions. Lodestone completed six separate project engagements for our institution.
Bank & Trust of Puerto Rico — San Juan, PR
Chief Financial Officer
I want to thank you and the Lodestone team for a very successful revenue enhancement project. The project was completed very quickly. Your team worked effectively with GreenPoint management in identifying key opportunities and then conducted detailed and thorough analyses to evaluate the full scope of the opportunities. Your team was helpful in identifying ways to implement these ideas, and we are already enjoying the direct benefits.
GreenPoint Bank (HSBC) — New York, NY
Ramesh N. Shah, Executive Vice President
Chemung Financial recently found, with the help of Lodestone as an outside consultant, nearly $1.5 million in annual pre-tax revenue opportunities that the company had been missing out on. This is not a one-time windfall, not a one-time accounting adjustment, not a major new product line, not a layoff—it's an ongoing gain. It is the result of correcting 'tribal law,' adjusting practices to fit alternative industry approaches, closing open loops that actually prevented revenue from being collected, and bringing daily bank practice in line with what the bank had already been disclosing as its policies.
Chemung Financial Corp. — Elmira, NY — $1.2 Billion in Assets
Karen Makowski, Executive Vice President, CAO & Risk Officer
I am delighted to recommend Lodestone as a company that truly partnered with our bank to understand our customers, market and systems while producing bottom line financial results. The original proposal that guaranteed $1 million revenue actually produced more than twice that amount in recommendations. Together they provided valuable insights and financially beneficial recommendations. In fact, we engaged their expertise for a second project which has generated over $1 million in additional recommendations to date.
Provident Bank — Montebello, NY
Barbara Shea, Director of Sales and Service Support
Thank you for assisting First Tennessee Bank National Association with the identification of measures for improvement of First Tennessee's pre-tax annual income. Through the engagement, Lodestone identified and delivered solution proposals that met and exceeded its performance guarantee.
First Horizon National Corp. — Memphis, TN
William C. Losch, III, Executive Vice President & Chief Financial Officer
Four months into the project, over $4 million in revenue enhancement opportunity has been identified within fourteen very specific categories. Most importantly, these revenue enhancements are being achieved without any increase in operating costs. As a matter of fact, operating costs are being driven down concurrently with the execution of the profit improvement strategies. I recommend their work without reservation.
OnBank & Trust Co. — Syracuse, NY
Howard W. Sharp, Executive Vice President
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